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GRAPEVINE NEWS

  • [Opinion Piece] How proper payment facilities can enhances customer retention Yolandi Ferreira, Marketing Manager at Maxi’sPoint of Sale (POS) equipment is the computer-based order-entry technology many franchise restaurants use to capture orders, record data and display or print receipts. Having faulty POS systems, network connection errors or even a POS that does not allow for credit card purchases, can drive feet away from your store. Yolandi Ferreira, Marketing Manager at Maxi’s, urges franchise groups to ...

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FRANCHISE SUCCESS STORIES

  • Two young entrepreneurs take the (second hand) bull by the horns Cash Converters Melville. From left to right: Zanele Lehoko, Henriette Makato, Isaac Pitsoane, Daniel Clarence, Mathew Devine, Bongani Masango and Sibu GumedeCash Converters Melville. From left to right: Zanele Lehoko, Henriette Makato, Isaac Pitsoane, Daniel Clarence, Mathew Devine, Bongani Masango and Sibu Gumede.
    Young South African entrepreneurs are part of the answer to this increasingly pressurised job market.
    However, with South Africa lacking a nurturing environment of entrepreneurship, launching and running a successful business can be minefield. Dan Clarence and Mathew Devine, co-owners ...

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EXPERT ADVICE

  • Four steps to build a strong franchisor/franchisee relationship Building a strong franchisee/franchisor relationshipA great brand, a good location, ongoing training – these are some of the factors behind every franchise network success story.
    Equally as vital but often overlooked is the relationship between franchisee and franchisor. Sadly, tensions between these two parties are rampant and often get in the way of business success.
    Here are our insights into what you as a franchisee can ...

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