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GRAPEVINE NEWS

  • Peace of mind with less risk for business owners Peace of mind - NedbankOver the past two decades, South Africa has seen an influx of international firms and local ones selling franchises. The franchising sector provides ideal opportunities for small-to-medium enterprises, and it is an effective vehicle for growth. Its importance to the economy is significant, contributing an estimated 12.5% to the country’s Gross Domestic Product (GDP). There are more than 600 franchised ...

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FRANCHISE SUCCESS STORIES

  • Andre and Beverley Smit, Wilcote Franchisees – Cape Town North WilcoteNames: Andre and Beverley Smit
    Franchise: Wilcote
    Location: Cape Town North
    Why did you go down the franchise route? And why did you choose your franchise?
    Back up from 27 years at tried and tested experience that works.
    What did you do before taking up a franchise?
    Researched the Industry. Been in building for a while and no really good Waterproofing Companies around.
    How did you raise ...

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EXPERT ADVICE

  • Customer centricity in an always-on age customer-centricityWe live in a connected age where customers expect faster response time than ever before. This applies from the time they walk through the door or visit a website to when they call or email the business. In a world of increased competition it’s crucial that you ALWAYS provide a superior personal customer experience. If they don’t, you risk losing ...

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